Culture & Engagement

Alan Kinkade shakes hands with Epworth employee Rochelle Gannon

Alan Kinkade shakes hands with Epworth employee Rochelle Gannon

A strong vision for the future: Epworth continuously strives for excellence in patient healthcare, workplace culture and employee experience.

Measuring the engagement and experience of our people

We conduct employee experience surveys every two years. In November 2017, all Epworth employees were invited to have their say on what keeps them engaged and satisfied while working at Epworth. The survey achieved a 71% response rate. Results show a 57% total level of positive engagement. On balance, 70% of our people agreed that Epworth was a ‘truly great place to work.’

  • “Opportunities for career development and the reputation of the hospital within the community.”—Epworth employee
“There is a good sense of community and friendship on my ward. The work and education opportunities here are very good.”—Epworth staff member

Our top five benchmarked strengths from 2017 related to managers and their skills in improving the performance and development of their teams, which we believe reflects the investment Epworth continues to make in leadership development across multiple levels and functions.

“I enjoy the work, I like my colleagues and I get great support and opportunities to improve. I'm proud to say I work at Epworth.”—Epworth staff member

Key investments drives Epworth success

With this improved performance, key investments were made in human resources, organisational development, quality and teaching and research to drive Epworth’s future success. The Executive Team developed a vision for the future and adopted the adage of “what gets measured gets done”.

“Epworth is definitely a great place to work as it highly customer oriented, introduces and uses the most advanced technology and best practices, promotes researches and its application, provides better opportunities for continuing education and career development.”—Epworth staff member

Staff engagement propels highest patient satisfaction data in history

Epworth employees not only provide excellent care to our patients but their dedication and compassion is reflected in continuously high patient satisfaction scores.

  • “A focus on achieving excellence, company growth, career opportunities.”—Epworth staff member
“Truly great HealthCare, great place to work.”—Epworth staff member